Meet the Manager – Claire Higgins at Vision Express

What is your job role?

Store Manager

What is it like working for Vision Express? 

Vision Express is a fantastic company to work for, I have worked for them for over 10 years. They pride themselves in looking after both their staff and their customers. As a company Vision Express offer fantastic value, excellent customer service and full comprehensive eye exams using state of the art technology

What are you responsible for?

The day to day running of the store, ensuring all the staff are experts within their roles, maintaining store standards, ensuring we have an excellent range of product, making sure our customers receive the best possible customer service and that they leave happy with their new eyewear

What is your typical day like?

Busy! Every day is different as everybody’s needs are different. We aim to make every customers visit and individual and tailored experience. Our customers are fantastic and it is them that make our day enjoyable.

What is the most fun part of your job?

Working with such a great team, we enjoy our time in store together. We are not only colleagues but we are friends too and every customer is welcomed to the store as one of our friends.

Is there anything you dislike?

Honestly there isn’t, I love my job!

What are the most popular frames you sell at Vision Express?

We sell frames including lenses from £39 which is our Seen range and these sell really well in our store. We also sell our Instyle range which are based on the style of Raybans, these start from £85 including lenses. We also stock a huge range of designer frames which sell equally as well, brands such as Rayban, Ted Baker, Police and Ralph Lauren to name just a few of our top selling designer ranges. Check out our new Sun season range which has just landed in store and our new children’s range which includes Peter Rabbit, Star Wars, Marvel and Kickers.

Will there be any offers available in the coming weeks?

We have 2 for 1 on Calvin Klein which is a fantastic offer and a saving of over £125, and in addition we are currently offering a free eye exam at our store. Customers can also pay monthly for their glasses at no extra cost!


Can you give me one fun fact about yourself?

I love to sing and dance (when nobody is looking).